The other night I was hanging out on TweetDiner, an excellent Twitter chat hosted by Margie Clayman (@margieclayman) and Stanford Smith, aka @pushingsocial. On this particular evening, the regular hosts were off for the


I was at a TAG CRM “State of the Industry” presentation recently, and one of the presenters mentioned some stats that captured my attention. Dan McDade, president and CEO of PointClear quoted research reports


We all struggle from time to time to generate creative ideas. They’re precious and often hard to come by. So why on earth would I suggest celebrating the death of an idea? Because ideas


What to do when everything is going wrong We’ve all had those days – or weeks or even months – when your mojo has escaped and everything looks bleak… Your boss hates you. Your


GAP did it. Starbucks did it. Should You? There has been a lot of discussion about logo redesigns in marketing circles recently. When GAP introduced a new logo last year, the company was blasted


I’m writing this post on the 11th day of January. Almost halfway through the first month of what I hope will be a breakout year for my business. But guess what? The running start


When was the last time you took a good hard look at your brand? If it’s been a while, you might be surprised to discover your brand slipping away. Why? Over time, it’s easy


The beginning of a new year often feels like a rebirth of sorts, a chance for a fresh start with the promise of new beginnings. Even if you’re not one for resolutions, you can


My new year is beginning with a good-bye. Later today I’ll be heading to a funeral for a friend, a wonderful woman who touched many lives. I’ve been debating if I should be superstitious


I’ve been reading a great little book called Climb: Leading Women in Technology Share Their Journeys to Success. The book is a collection of personal stories from female executives about what they’ve learned on