Experts are everywhere. At least it can seem that way if you are looking for help with social media for your business. When it’s hard to toss a
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Social Listening: Look Who’s Talking
I was at a TAG CRM “State of the Industry” presentation recently, and one of the presenters mentioned some stats that captured my attention. Dan McDade, president and
To Hug, or Not?
by Joellyn Ferguson and Paul Mendel Hugging is a Touchy Topic: Two Views on Whether Hugging Crosses the Professional Line Joellyn’s Perspective “Should you hug your clients?” That's
Customers Crave Connections. Do You Deliver?
It’s no surprise that social media has taken off so quickly. People crave connections in a world where families are scattered from coast to coast or around the
Is Social Media the Death of Branding?
I cringed the other day when I saw a post claiming that brands were dead. The writer tried to make the case that social media has destroyed branding,
An Open Letter to Teens re: Social Media
To Teens, Tweens and the People Who Love Them: It’s Time to Get “Social Smarts” I normally blog on business issues, but something happened at my house one
A CEO’s Social Media Checklist
5 Things Executives Need to Know About Social Media Social Media is something that’s on the radar of many corporate leaders. Whether your organization is just starting out